#Vip deskconnect address software#

The company's filing status is listed as Withdrawn and its File Number is 0083883. VIPdesk Connect now also can scale at a moment’s notice without having to deal with telecom challenges and network issues. is a Vermont Foreign Profit Corporation filed On July 19, 2007. In March 2014, VIPdesk Connect was established to address the unique. The contact is Sally Hurley from Alexandria VA. VIPdesk Connect provides outsourced customer service (contact center services) for. The company's principal address is 908 King St Ste 400w, Alexandria, VA 22314. and is located at 3310 Busy Bee Lane, Indianapolis, IN 46227. Owing to the switch, VIPdesk Connect can now provide a cloud-based solution with a simplified agent experience over traditional channels including voice, chat, and email, as well as emerging channels, like SMS/text, bots, video, in-app, and social messengers. The Registered Agent on file for this company is National Corporate Research, Ltd. Since VIPdesk Connect was familiar with the Bright Pattern Model, they took migration in their hands and completed the switch in one week. By onboarding Bright Pattern’s solution directly, VIPdesk Connect got the latest cloud-based solution with a simplified pricing model. Through the earlier vendor, VIPdesk Connect had existing solutions, but they were limited by less updates and faced complicated pricing systems.

#Vip deskconnect address software#

Since VIPdesk Connect was already using a Bright Pattern software solution which they acquired through earlier channels, it was convenient to switch. Jeff Kramp, VP of Technology, VIPdesk Connect We don’t have outages anymore…a lot of our challenges were gone when we moved to Bright Pattern. VIPdesk Connect also needed a partner that had a transparent pricing model.īright Pattern’s Cloud Contact Center Solution To ensure the best in class customer service and connect, they also required an insight-driven solution with fast onboarding process and dedicated customer success team. Filing Date: April 15, 2014: File Number: 000754761: Contact Us About The Company Profile For Vipdesk Connect, Inc. They wanted to also increase agent empowerment through an easy-to-use, unified Agent Desktop. TENNESSEE FOREIGN FOR-PROFIT CORPORATION: WRITE REVIEW: Address: 908 King St Ste 400w Alexandria, VA 22314-3097: Registered Agent: Cogency Global Inc. They believed this would help them to reduce barriers as also allow them to leverage emerging channels. The company also wanted to move from multichannel to omnichannel offerings. They wanted a platform that was completely cloud-based since its employees and offices are all geographically distanced. VIPdesk Connect spent a lot of resources in developing Brand Ambassadors, but it lacked the tools needed to align them fully with their clients’ expectations.